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Questions, concerns or feedback?
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Quick Contact
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Call Us
+91 72764 22873
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WhatsApp Chat
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Email Us
primeurbanservices@gmail.com
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Send a Message
We'll reply within 24 hours
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Frequently Asked Questions
Common questions answered
How do I cancel or reschedule a booking? โŒ„
Go to My Orders in the app and select your booking. Cancellations made 2+ hours before the slot are free of charge.
What if I'm not satisfied with the service? โŒ„
Contact us within 24 hours. We'll arrange a free re-visit or a refund depending on the situation.
Are your professionals verified? โŒ„
Yes! All professionals are background-verified, trained, and carry ID cards during visits.
Which payment methods are accepted? โŒ„
We accept Cash on Delivery, UPI (Google Pay, PhonePe, Paytm), and all major debit/credit cards.
How do I track my booking? โŒ„
Open My Orders tab and enter your phone number. All your bookings will appear with their current status.
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Our Office
Prime Urban Services HQ
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Nagpur, Maharashtra, India
Tap to open in Google Maps
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